Aulax operates as a digital infrastructure platform facilitating interactions between users and independent merchants.
The platform may contain content, listings, reviews, ratings, images, comments, and other materials created by third-party participants.
Aulax does not create, verify, endorse, or guarantee the accuracy, legality, or reliability of third-party content or merchant listings.
6.1 Intermediary Role
To the extent permitted by applicable law, Aulax acts as an intermediary service provider and shall not be liable for unlawful third-party content where Aulax:
- does not have actual knowledge of unlawful activity; and
- acts expeditiously to remove or restrict such content upon obtaining knowledge.
Aulax may remove or restrict content that violates applicable laws or platform policies.
6.2 Merchant Listings
Merchant listings, product descriptions, images, and other business information displayed on the platform may be provided directly by merchants or generated through automated platform systems.
Merchants remain responsible for ensuring the accuracy, legality, and completeness of the information associated with their listings.
6.3 Conceptual or Representative Content
In certain cases, the platform may display conceptual, illustrative, or representative images or descriptions intended to demonstrate a product category or service type rather than an exact item produced by a merchant.
Such content may be used to support discovery, categorisation, or standardised presentation within the platform.
Aulax does not guarantee that conceptual or illustrative content reflects the exact goods or services offered by a merchant.
6.4 Advertising Compliance
Merchants and other participants are responsible for ensuring that any advertising, promotional content, or commercial communications published through the Service comply with applicable advertising, consumer protection, and marketing laws, and must not contain misleading, deceptive, or unlawful claims.
6.5 Pre-Generated Merchant Content & Discovery Profiles
To support platform discovery and user experience, Aulax may generate or display merchant profiles, listings, or descriptive content using publicly available information, algorithmic systems, conceptual imagery, or other automated processes.
Such information may include, where available:
- business names
- location or address
- service categories
- representative imagery
- general business descriptions.
These discovery profiles may appear on the platform even if a merchant has not yet registered or verified an account with Aulax.
Information contained within such profiles may be incomplete, estimated, or inaccurate.
Where a merchant subsequently registers on the platform, the merchant is responsible for reviewing, correcting, and maintaining the accuracy of their merchant profile and listings.
Aulax does not guarantee the completeness, accuracy, or currency of automatically generated or publicly sourced information and shall not be liable for inaccuracies in such data.