Legal & Policy
Centre

The documents that define the legal relationship between you and Aulax.

• Terms of UseGoverns your access to the Aulax infrastructure and sets out the relationship between Aulax, users, and merchants.
• User AgreementThe participation agreement you accept when you create your account.
• Merchant Services AgreementThe contract governing how independent merchants participate on the infrastructure and the responsibilities they hold.
• App Store & Device TermsThe additional terms that apply when you download or use the Aulax app on an Apple device.

How your information is handled and protected.

• Privacy PolicyHow your personal data is collected, used, and protected under applicable data protection law.
• Data Protection & Security PolicyThe technical and organisational measures Aulax uses to protect its data and infrastructure.

The standards that keep the ecosystem safe and fair.

• Trust & Safety PolicyThe safety standards that protect users, merchants, and the integrity of the infrastructure.
• Acceptable Use PolicyWhat you cannot do on Aulax.
• Content Moderation & Platform Transparency PolicyHow user-generated content is reviewed and how discovery systems work.

How merchants are verified and how goods and services are presented.

• Merchant Verification & Onboarding PolicyHow merchant identity is verified and merchant accounts are established.
• Merchant Listing & Product PolicyThe standards governing listings, product information, and what may be sold through the infrastructure.

The safeguards that keep the infrastructure secure and reliable.

• Platform Incident Response PolicyHow Aulax detects and responds to operational or security incidents.
• Platform Governance & Integrity FrameworkAn overview of the governance structure that underpins the Aulax infrastructure.
• Regulatory & Compliance StatementHow Aulax approaches its regulatory and compliance obligations.

These policies are updated as regulations evolve, technology changes, and the infrastructure grows. All current versions live here in the Legal & Policy Centre.