Governance & Legal
Architecture

The structured set of legal agreements, operational policies, and governance safeguards that together establish the Aulax platform governance ecosystem.

On this page

Introduction

00

Introduction

Aulax operates a digital infrastructure platform connecting users and independent merchants.

The platform is governed through a structured set of legal agreements, operational policies, and governance safeguards.

These documents operate together to establish the platform governance ecosystem.

01

Core Contractual Documents

These documents establish the legally binding relationships between users, merchants, and the platform.

Document

  • Terms of Use

    PurposeGoverns user access to the platform and establishes the contractual relationship between users and Aulax.

  • Merchant Services Agreement

    PurposeGoverns merchant participation and operational responsibilities on the platform.

  • Privacy Policy

    PurposeGoverns personal data processing and user privacy rights.

02

Platform Governance & Safety Policies

These policies define the behavioural standards and safety requirements applicable across the platform.

Document

  • Trust & Safety Policy

    PurposeDefines platform safety standards and behavioural expectations.

  • Acceptable Use Policy

    PurposeDefines prohibited activities and platform abuse restrictions.

  • Content Moderation & Platform Transparency Policy

    PurposeGoverns user-generated content moderation and algorithmic transparency obligations.

03

Merchant Governance Policies

These policies govern how merchants operate and participate within the Aulax ecosystem.

Document

  • Merchant Listing & Product Policy

    PurposeGoverns merchant listings, product information, and catalogue standards.

  • Merchant Verification & Onboarding Policy

    PurposeDefines procedures for merchant identity verification and onboarding.

04

Operational & Risk Management Policies

These policies support platform security, data protection, and operational resilience.

Document

  • Data Protection & Security Policy

    PurposeDefines safeguards protecting personal data and platform infrastructure.

  • Platform Incident Response Policy

    PurposeDefines procedures for responding to security, fraud, or operational incidents.

05

Governance Overview Document

Document

  • Platform Governance & Integrity Framework

    PurposeProvides an overview of the platform's governance structure and integrity safeguards.

06

Aulax Platform Governance Structure

A visual overview of how the platform's governance documents relate to one another.

Architecture

AULAX Platform Governance & Legal Architecture
│
├── Core Contractual Documents
│   ├── AULAX Terms of Use
│   ├── AULAX Merchant Services Agreement
│   └── AULAX Privacy Policy
│
├── Platform Governance & Safety Policies
│   ├── AULAX Trust & Safety Policy
│   ├── AULAX Acceptable Use Policy
│   └── AULAX Content Moderation & Platform Transparency Policy
│
├── Merchant Governance Policies
│   ├── AULAX Merchant Listing & Product Policy
│   └── AULAX Merchant Verification & Onboarding Policy
│
├── Operational & Risk Management Policies
│   ├── AULAX Data Protection & Security Policy
│   └── AULAX Platform Incident Response Policy
│
└── Governance Overview
    └── AULAX Platform Governance & Integrity Framework

Get in Touch

Aulax brings people, businesses, and local commerce into one continuous experience. Whether you're exploring, partnering, or simply curious — we're here to connect.